EXPERIENCE Senior Process Specialist in Trade Finance Team (Nordea Bank AB) 2016 – present Optimize unit complex processes and manage documentation in order to secure efficient processes, aligned way of working and knowledge transfer. Identify improvement areas. Lead complex business projects within the unit and across units. Proactively foresee threats, recognize root causes, solve problems and set up solutions in order to reduce operational risks and incidents in daily work. Member of the Trade Finance Expert Group - support the management and all individuals in Trade Finance in technical issues related to the Trade Finance products. Self-contained handling of L/C business. Letter of Credit Specialist (Ceri Incernational sp. z o.o. – Commerzbank Group) 2012-2016 Special Handling an Advisory Team – Closely work on initiatives and process improvements. Test Captain. Specific and transaction-driven consultancy of the Trade Services Center and the third-party bank in the search for appropriate solutions to problems. Support and assist the Management in managing operational risk within the respective teams in order to avoid operational/reputational losses. EDUCATION: The London Institute of Banking and Finance: Certified Documentary Credit Specialist (CDCS) and Certificate in International Trade and Finance (CITF) University of Lodz Faculty: International Economic Relations – Master’s degree